Terms of service

Last updated: November 10, 2026

Draft. These terms are being reviewed by a lawyer before Speetaki opens to everyone.

These terms are an agreement between you and BigRun LLC ("we", "us"), which makes Speetaki. By creating a family board or signing in, you agree to them. Our privacy policy explains what we do with your family's information.

Who can use Speetaki

A family board is set up by a grown-up (18 or older), who is responsible for it and for who uses it. Children may use the board under a grown-up's supervision. Each grown-up who signs in needs their own email address, and you're responsible for keeping access to it, and to your grown-up passcode, safe.

The beta

Speetaki is in an early beta for friends and family. Things will change, some things may break, and we may add, change or remove features as we learn. We'll tell you before anything that affects you a lot. During the beta, paying is optional: nothing on the board is locked for families who don't pay.

Membership and payments

• The price is shown in Settings → Membership and on the payment page before you pay. Nobody is charged without agreeing to a price first.
• It renews every year on the date you joined, and your card is charged the yearly price then, until you cancel.
• Cancel any time in Settings → Membership → Manage billing. Your membership stays until the end of the year you've paid for, and then it isn't renewed.
• No refunds: payments aren't refunded, including for part of a year. When you cancel, you keep your membership until the end of the year you've paid for.
• Price changes never affect a year you've already paid for. We'll tell you at least 30 days before a new price applies to your renewal, so you can cancel first if you'd like.
• If a payment fails, Stripe tries again for a while. If it still can't be paid, the membership ends.
• Taxes: where the law requires it, sales tax is added to the price.
• Payments are handled by Stripe. We never see or store your card number, and Stripe's own terms apply to its payment pages.

Your family's content

What your family adds (names, pictures, events, chores, lists, messages) stays yours. You give us permission to store and process it only to run Speetaki for you, as the privacy policy describes. Please only add what you have the right to add, such as photos you took or were allowed to share.

Using Speetaki fairly

• Don't use Speetaki to break the law, to harm or harass anyone, or to store things you shouldn't.
• Don't try to get into another family's board, break or overload the service, or copy it.
• Don't invite someone's email to your family unless they know and want to join.

We may pause or close a board that breaks these rules. If we do, we'll tell you why when we can.

Pip and AI suggestions

Pip uses AI to answer questions and to suggest events from school emails, screenshots and links. AI can be wrong. Speetaki asks a grown-up before a suggestion changes anything, so please check suggestions before you add them, and don't rely on Speetaki for anything where a mistake could be harmful, such as medical or safety decisions.

Other services

If you connect Google Calendar or a school inbox, or pay through Stripe, those services' own terms apply to them too. Speetaki depends on outside services (listed in the privacy policy), and we can't promise they'll always be available.

No guarantees

We work hard to keep Speetaki running and your information safe, but Speetaki is provided "as is", without warranties of any kind, to the fullest extent the law allows. Keep important dates somewhere else too.

Limits on our responsibility

To the fullest extent the law allows, BigRun LLC isn't responsible for indirect or consequential losses (such as a missed appointment), and our total responsibility for any claim about Speetaki is limited to what you paid us for it in the 12 months before the claim, or $50 if you haven't paid anything.

Ending

You can stop using Speetaki and ask us to delete your family's board at any time by writing to support@bigrun.io. If we ever stop offering Speetaki, we'll give at least 30 days' notice and a way to get a copy of your family's information.

Changes to these terms

If we change these terms in a way that matters, we'll tell grown-ups before the change takes effect. Using Speetaki after that means you accept the new terms.

The law that applies

These terms are governed by the laws of the State of Illinois, USA, without regard to its conflict-of-law rules.

Contact

BigRun LLC · support@bigrun.io